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Soliciting Honest Feedback For Education Policies

He is just two days into his new job but Minister for Education Heng Swee Keat has already received feedback directly from parents through his FaceBook account and via e-mail”. (Heng Welcomes Parents’ Feedback, Miss Gwendolyn Ng).

The sheer amount of feedback gathered via Minister Heng’s social media and email accounts reflects the desires for changes and improvements to be instituted.

The sheer amount of feedback gathered via his social media and email accounts – as shared by Minister for Education Heng Swee Keat in the article “Heng Welcomes Parents’ Feedback” (May 25, 2011) by Miss Gwendolyn Ng – reflects not only the alarming levels of on-the-ground concerns, but also the desires for changes and improvements to be instituted. The concerns penned on Minister Heng’s FaceBook wall range from worries over standardised examinations to frustrations with the purported lack of accessibility for special needs children; however, what is especially poignant is the fact that such perspectives have been articulated in online commentaries on a regular basis.

Organising more customised sessions for meetings with educators, students and parents is a constructive way to solicit honest feedback for education policies, and empower the Ministry of Education (MOE) with comments on its strategies and adopted teaching-learning methodologies. Continued usage of the Internet will also allow for the comprehension of ad-hoc or spontaneous sentiments by relevant stakeholders, and render Minister Heng more sensitive to struggled experienced by the involved parties.

Minister Heng should make unannounced visits so as to get a sense of the developments without the lesson rehearsals and coordinated responses.

First, school visits are a tangible way to evaluate how different institutions function, and distinguish first-hand what pedagogies can be employed or altered to cater to the needs of the students. Beyond the organisation of regular schedules for school visits, it has been recommended by many – especially teachers – for Minister Heng and his administrators to make unannounced visits so as to get a sense of the developments without the lesson rehearsals and coordinated responses. These sit-ins can be proportionately more productive for evaluations to be conducted.

Second, as efforts are streamlined to provide for more interaction platforms on-line, the MOE should not forget about parents who do not have access, or are unfamiliar with virtual communication and navigation. Simultaneously, as feedback is gathered through comments, emails and articles, the ministry should look into the planning of feedback sessions in various school districts for vis-à-vis communication. These forms of engagement can gather stakeholders collectively, and individual sessions should be tailored to address specific considerations: for instance, discussion on enhancing the value of co-curricular activities, contemplating stress levels, language subjects et cetera.

Last but not least, continued quantitative studies and focus group discussions conducted by the departments within the MOE would provide for a more complete picture of the education landscape. Given the importance of education to the lives of all Singaporeans, collecting feedback would certainly not be a problem if the right mechanisms are set in place proactively.

About guanyinmiao

A man of knowledge lives by acting, not by thinking about acting. Carlos Castaneda.


5 thoughts on “Soliciting Honest Feedback For Education Policies

  1. Hi Jinyao, just a random idea here 😛

    Not sure whether you read Ms Monica Lim’s letter to Mr Heng when she was featured in the papers:

    She mentions that she cannot really propose an alternative solution because she’s not in the know, and I guess we’re all waiting for Mr Heng to settle down in his new role and give a proper response to all the feedback on education. But I was also wondering whether Finland’s education system could provide an example of how low stress/high results can in fact be achieved – and realised you didn’t really talk about Finland before (I think…!)

    I’m just exploring the option of you perhaps writing a blogpost on this, which I think many will benefit from your insights (: So here’s the issue I wish to pose you if I may: As much as there are fundamental differences in mentality and historical context / yada, how feasible do you think Singapore can adopt an education system similar to Finland’s? What kind of post-GE2011 changes would you see being made (or at least, tried to)?

    I’m sure most educators and students alike aren’t exactly happy with the current system.

    Thank you so much for your time (:

    Posted by Kenneth | June 10, 2011, 10:37 pm
    • Hi Kenneth,

      That sounds like a good idea; give me some time to read about Finland’s education system (might be good to look at some of the other systems) and pen some thoughts. I have some posts lined up for next week, so prolly the week after I guess!

      Jin Yao

      Posted by guanyinmiao | June 10, 2011, 11:19 pm
  2. Sure thanks, will be looking forward (:

    Posted by Kenneth | June 11, 2011, 2:03 pm


  1. Pingback: Daily SG: 3 Jun 2011 « The Singapore Daily - June 3, 2011

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