//
you're reading...
Today

Draw More Critical Insights From Social Workers

The sector must also grapple with a high attrition rate, partly due to burn-out among staff and the less competitive pay” (Slew of Initiatives to Attract, Retain Talent in Social Service Sector, Toh Ee Ming).

Taken from http://d2t1lspzrjtif2.cloudfront.net/wp-content/uploads/caregiver.jpeg.

And in the long-term, the effectiveness of these government initiatives must be benchmarked against past figures, specifically in terms of the overall recruitment and retention numbers.

A good second step – building on the laudable moves by the government “to attract and retain talent in a sector that is facing a labour crunch” (TODAY, Apr. 13), through a “slew of initiatives” – would be to engage social workers or social work professionals more actively, to understand their concerns about retention or advancement within the social service sector. And besides present employees, perspectives of those who have moved between charities or who have left the non-profit and philanthropy sector altogether must be sought, because they are likely to be more candid about the deficiencies they have observed or experienced. These critical insights, moreover, can then be put to bear on quantitative indicators, especially the turnover rates over time, across sectors, and compared between socio-demographic traits.

And in the long-term, the effectiveness of these government initiatives must be benchmarked against past figures, specifically in terms of the overall recruitment and retention numbers.

This emphasis on the social workers is important, because similar campaigns to staff the sector have thus far focused disproportionately on the “demand” side – that is, the charities – and not as much on the “supply” side, or the workers. As a result, the message is often about making the social service sector attractive, debunking misconceptions, and helping existing workers improve their skills, instead of addressing the concerns or expectations of prospective and present social workers. Already pay and compensation have improved. Years ago in 2013 the Singapore Association of Social Workers lobbied for a common pay scale, and fresh graduates now earn higher wages, which means more attention must now be paid to other aspects.

Different research approaches can complement these government initiatives. The first would be to highlight non-profit organisations or charities with good human-resource policies, through interviews with managers and their subordinates. Again, historical turnover rates would be a good gauge of this. Second, focus groups or interviews with prospective social workers – across entry levels and job responsibilities – will allow organisations to better understand the factors which attract or repel potential candidates. And third, in this bid to improve recruitment, retention, advancement, as well as the management and organisation, accountability of the leadership to actually implement policies should be fostered through more precise targets. Data analytics and 360 evaluations, for example, should be helpful.

A version of this article was published in TODAY.

About guanyinmiao

A man of knowledge lives by acting, not by thinking about acting. Carlos Castaneda.

Discussion

No comments yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Follow guanyinmiao's musings on WordPress.com

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 1,404 other followers

Twitter

  • RT @instagram: We want your friends to focus on the photos and videos you share, not how many likes they get. You can still see your own li… 14 minutes ago
  • RT @instagram: We’re currently running a test that hides the total number of likes and video views for some people in the following countri… 14 minutes ago
  • RT @dog_rates: This is Smoltz and Maddux. They often match their smiles, and on special occasions they even match their shirts. Both 14/10… 15 minutes ago
  • RT @napiez: Good job. Now raise the minimum marriage age to 18 nationally. twitter.com/SyedSaddiq/sta… 16 minutes ago
  • RT @jamesrbuk: These are *disposable* single-use phone chargers and may be the most grotesque product I’ve ever seen on sale. Why on Earth… 17 minutes ago
%d bloggers like this: