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This tag is associated with 4 posts

Donors – Not Just Crowdfunding Websites – Must Exercise Discretion

Even though the abuse of crowdfunding websites in Singapore appears to be the exception, rather than the norm, the Commissioner of Charities (COC) is right to work “with key players in the crowdfunding scene to develop a set of best practices for crowdfunding sites” (ST, Nov. 30). Yet missing from this endeavour is a more concerted call for donors themselves to exercise greater discretion when giving money – online, and even offline – and in this vein hold non-profit causes and organisations to greater account. This is even more critical, if one considers the ease with which potential abusers can turn to other platforms such as direct bank or money transfers to solicit donations for ill intentions. Continue reading

Performance Measurement And Management Of Non-Profits In Singapore: How At-Risk Youth And Eldercare Non-Profits Measure And Manage Performance

An executive summary of my dissertation, which looked at the performance measurement and management of non-profits in Singapore, with a focus on the non-profits which worked with at-risk youth and in eldercare. Perspectives were gathered through first-hand, semi-structured interviews with 16 organisations. Continue reading

Holding Charities Accountable – To Donors Too

Highlighting the fact that “just over half of charity groups submitted [an online checklist, which is used to self-evaluate how well they have followed guidelines laid down by the Commissioner of Charities (COC)] for FY2013” (ST, Nov. 5), the excellent commentary raises valid concerns about the governance and transparency of charities in Singapore. Because the COC yet to find a balance in the regulation of the sector, two recommendations can be considered: first, strengthening public education on informed giving, so that non-profits are accountable to donors and the public-at-large; and second, nudging more of these organisations to focus on outcomes and results reporting. Continue reading

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